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Terms of Use

Last updated: 22 June 2026

1. Introduction

These Terms of Use ("Terms") are a legal agreement between you and SnapStak (Pty) Ltd ("SnapStak", "we", or "us"), a company incorporated in South Africa. They govern your use of the snapstak.ai website (the "Site") and of any software we licence to you (the "Software"). The Software includes the CON10X platform and its applications, the CLARA governance and activation layer, and the AXIOM certified truth layer.

By using the Site or the Software, you confirm that:

  • you have read and understood these Terms;
  • you agree to be bound by them;
  • you agree to our Privacy Policy; and
  • you will comply with all laws that apply to your use.

If you accept these Terms for a company or other organisation, you confirm that you have authority to bind that organisation. We may revise these Terms by posting an updated version on the Site. Your continued use after a change means you accept the revised Terms.

2. Definitions

  • ConteX Law means the published, open framework for structuring inputs to AI systems. It is released as an open standard under the AGPL-3.0 and MIT licences as set out in Section 4.
  • Protected IP means the proprietary components we do not open-source, including the deterministic linguistic engine, the CxProtect protection layer, and the internal logic of CLARA and AXIOM.
  • Seat means a single authorised user permitted to use the Software under a subscription.
  • Subscription means a per-seat licence to use the Software for a recurring fee.
  • Your Content means the prompts, documents, data, and outputs you create or process using the Software.

3. Your licence to use the Software

Subject to these Terms and to payment of the applicable fee, we grant you a limited, personal, non-exclusive, non-transferable, and revocable licence to install and use the Software for your own business or personal purposes, on a per-seat basis. One Subscription authorises one Seat. You may not share a Seat between multiple users.

This is a licence, not a sale. We and our licensors keep all ownership of the Software. The licence ends immediately if your Subscription ends, if you breach these Terms, or if your access is terminated.

4. Open-source components

ConteX Law is published as an open standard. The components we release as open source are governed by their own licences, namely the AGPL-3.0 and the MIT licence, and not by these Terms. Nothing in these Terms limits any right you have under those open-source licences.

The open standard is separate from our Protected IP. Releasing the standard openly does not grant you any right to our Protected IP, which remains proprietary and is licensed to you only as part of the Software under Section 3.

5. Subscription, fees, and renewal

The Software is provided on a paid Subscription. Fees, the billing cycle, and what each plan includes are shown at the point of purchase. Subscriptions renew automatically for the same period unless you cancel before the renewal date. You can cancel at any time, and cancellation takes effect at the end of the current paid period. Unless the law requires otherwise, fees already paid are not refundable. We may change our fees on reasonable notice, with the change taking effect at your next renewal.

6. Intellectual property

Our rights

SnapStak and its licensors retain all right, title, and interest in the Software and the Protected IP, including all copyright, trade marks, trade secrets, know-how, and other intellectual property rights in:

  • the CON10X platform and its applications, together with the underlying software, code, models, and architecture;
  • the deterministic linguistic engine and the internal logic of CLARA and AXIOM;
  • the CxProtect protection layer and related anti-tamper technology;
  • the SnapStak name, logos, and brand; and
  • all improvements, enhancements, and derivative works of the above.

These rights are protected by the laws of South Africa and internationally. Except for the open-source components described in Section 4, nothing in these Terms transfers any of these rights to you.

Your rights

You keep all ownership of Your Content. We do not claim ownership of the prompts you write, the documents you author, or the outputs you produce using the Software. Because the Software runs on your own device and within your own authenticated AI sessions, Your Content stays with you. You are responsible for it and for having the right to use it.

7. Restrictions

You agree not to, and not to permit anyone else to:

  • copy, distribute, sublicense, resell, rent, or lease the Software except as these Terms allow;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or internal logic of the Protected IP;
  • circumvent, disable, or tamper with CxProtect, CLARA activation, or any other security or licensing measure;
  • use a single Seat across multiple users, or otherwise exceed the number of Seats you have paid for;
  • remove or alter any proprietary notice; or
  • use the Software to build a competing product or to train a competing model.

8. Third-party AI services

The Software lets you work with third-party AI providers such as Anthropic Claude, OpenAI ChatGPT, xAI Grok, DeepSeek, Kimi, and Qwen. It does this through your own authenticated session with each provider, with you as the human operator in the loop. You must use your own valid account with each provider and comply with that provider's terms of service and acceptable use policy.

We do not operate these AI services, and we are not responsible for their availability, their pricing, or the accuracy of their output. Your use of each provider is a matter between you and that provider.

9. Acceptable use

You agree not to use the Software or the Site to:

  • break any law, or infringe the rights of any other person;
  • produce or distribute unlawful, defamatory, or harmful material;
  • interfere with or disrupt the Site, the Software, or any connected system; or
  • attempt to gain unauthorised access to any account, system, or data.

10. Disclaimer of warranties

The Software and the Site are provided "as is" and "as available", without warranty of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Software will be uninterrupted or error free, or that any particular result will be achieved. Any information we publish about the performance of our technology is provided for general information and does not form part of these Terms or create any warranty. Nothing in these Terms excludes any right you have under the South African Consumer Protection Act that cannot lawfully be excluded.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, revenue, data, or goodwill, arising out of your use of the Software or the Site. Our total liability to you for any claim is limited to the amount you paid us for the Software in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot lawfully be limited.

12. Indemnity

You agree to indemnify us against any claim, loss, or expense arising from your breach of these Terms, your misuse of the Software, your use of any third-party AI provider, or Your Content.

13. Term and termination

These Terms apply for as long as you use the Site or hold a Subscription. We may suspend or terminate your licence if you breach these Terms or fail to pay. On termination, your right to use the Software ends and you must stop using it. Sections that by their nature should survive termination, including those on intellectual property, disclaimers, liability, and indemnity, will continue to apply.

14. Governing law

These Terms are governed by the laws of South Africa. You agree to the non-exclusive jurisdiction of the South African courts for any dispute that arises from them.

15. Contact us

If you have a question about these Terms, please contact us: